Refund Policy

Every new account starts with free credits so you can try Leverora on a real project before paying anything. We encourage you to use these before purchasing a credit pack or subscription.

• If a purchased credit pack has not been used (0 credits consumed from that purchase), you may request a full refund within 7 days of purchase.
• Once credits from a pack have started being used, that purchase is non-refundable, because the underlying AI usage cost has already been incurred on your behalf.
• Unused credits do not expire while your account remains active, so there is rarely a need to request a refund rather than simply using them later.

• You can cancel your subscription at any time from your account settings; you keep access until the end of the current billing period, and you will not be charged again afterward.
• We do not provide partial refunds for the unused portion of a current billing period, except where required by law.
• If you are charged for a renewal by mistake (for example, after cancelling) and no credits from that renewal were used, contact us within 14 days for a full refund.

If a payment went through but credits were not correctly added to your account due to a technical error on our side, email us with your receipt and we will fix the balance or issue a refund — whichever you prefer.

Email hello@leverora.com with the email address on your account and the date of the charge. Eligible refunds are returned to your original payment method via Dodo Payments, our merchant of record, and typically appear within 5–10 business days depending on your bank or card issuer.

If you have a billing concern, please contact us first — most issues can be resolved directly and faster than a bank dispute. Filing a chargeback without contacting us first may result in suspension of your account while the dispute is investigated.

We may update this Refund Policy from time to time; the “Last updated” date above reflects the most recent change.